By purchasing this subscription, you are agreeing to the following terms:

We are dedicated to providing you with the best floral experience, however you are responsible for receiving your flowers promptly upon delivery and properly caring for them.

Please be sure to open your flowers immediately upon arrival and hydrate them. From July is not responsible for shortened vase life due to flowers being left outside in the box for too long or for poor care once the flowers have been delivered to your location by FedEx. We do include lot’s of info and tips on how to care for your flowers to make the process a breeze for you.

We will be sending out info reminding you that your flowers have shipped and that they have been delivered. If you are not receiving emails from us, it is your responsibility to check your spam folder and reach out to us if you have any issues. You can also set up tracking with FedEx to get the most up to date info on your package. Flowers are delicate and perishable, so just make sure to keep an eye out for that delivery (it will be so worth it!!)

Our team will be packaging your flowers with love and care to make sure they ship to you safely. Flowers are delicate and can be a tad unpredictable, so we will always include a couple extra blooms in case one or two arrives in less than perfect condition. If you do receive blooms that were significantly broken/damaged during the shipping process, please contact us with 2 days of your delivery with photos of the flowers, and we will be happy to assist you in sending out a replacement box.

If you need to make any changes to your subscription (things such as skipping a delivery, upgrading your box, changing delivery address, or canceling subscription) we need to be notified through your customer portal before the first of the month, before you are charged for that month’s box.

We ship nationwide, excluding Hawaii and Alaska.

From July LLC is not responsible for any injuries that may be associated with receiving, processing, or caring for your flowers. We supply you with tools, flowers, and instructions on proper care - but we are not responsible for any cuts, scrapes, injuries, ect that may occur.